Showing posts with label waitressing. Show all posts
Showing posts with label waitressing. Show all posts

Monday, June 10, 2013

Monday Reruns: Moments of Sheer Flippancy

(original post date:  April 6, 2011)
 
It’s probably been close to four decades since I’ve sought out bubble gum, and I don’t even know if Bazooka Gum exists anymore. But, when I was a kid, it was a go-to purchase at those small, family-owned shops that existed in a simpler economy. For a penny, a kid could purchase a piece. (And after spending a nickel on a Coke, a penny was quite the extravagance.)

The two-layer unwrapping process led to the pink pillow of sugar (ostensibly divisible by two, but did anyone ever share a piece?). And inside the outer wrapper was the infamous Bazooka Joe comic, complete with a “fortune” that was written in extremely small print just below the final frame of the illustrated cartoon story.

Just as I’ve continued, in my adulthood, to pay attention to the brief and random forebodings that come at the end of a Chinese meal, I used to give my Bazooka Joe fortune a few moments of my time.

Back then and to this day, I never let the words guide my life (or play with my hopes and wishes), but I always respect them for their potential to make me think.

Sometimes a “fortune” provides a good impetus for reflection.

Sometimes a “fortune” provides wisdom that one cannot grasp when going through the day-to-day movements of life.

Other times, it is way beyond random.

There is a Bazooka Joe “fortune” that I will always remember.

It said: You will never become a giant shoelace.

It may be a reflection of my self-esteem back then, but becoming a giant shoelace was something I never worried about. I don’t know; call me confident. Maybe, too, because there were no role models…

So while I did not relate the fortune to my own personal fantasies, I nevertheless gleaned some wisdom from it. I learned that adults with jobs (e.g., the Bazooka Joe fortune-writer) can get bored in those jobs, and those moments of boredom can lead to flippancy.

…Once I entered my adulthood, I found employment in a variety of areas (none requiring the skills and strengths of a giant shoelace). And to this day, the longest job I’ve ever kept was at a burger-slinging joint in central Manhattan. My primary shift was the lunch rush, and I loved the work. It was no frills and totally aerobic. I took my earnings home with me everyday. My tips paid the rent and gave me enough left over for some kind of night-life. Better yet, there were no office politics.

We were a weird work family who got along well and probably would never have met had we not all landed at that particular joint. The waitresses – eight of us – found our gender balance in a variety of bartenders and an all-male kitchen staff. There often was a party atmosphere permeating the place. Flirtation and flippancy were the norm.

And every twelve weeks or so, our Mama Manager would let us girls know that, before we’d left for that day, we’d need to “do” ten menus.

“Do” ten menus. Here’s what that meant: the restaurant was part of a big citywide chain, and – wise to printing deals – had stocks and stocks of pre-printed menus. They saved money by ordering menus in mega-bulk, and they didn’t sweat price changes. Why? Because their menus didn’t even bother to list prices.

Accordingly, an untouched menu would include line items that looked something like this:

Cheddar Burger ______

So: it was the job of us waitri – on a regular basis – to sit around (before we’d left for the day) and replace dog-eared or out-priced menus with fresher, cleaner, up-to-date versions.

… And so we sat, that one afternoon, the eight of us gathered around two checkerboard squares. We’d begun sipping our complimentary bar beverages (the management was lax on that score), and we were in a fine mood. The cheddar burger had been raised to $3.50. The bacon-cheese was a whopping $3.95. We soon gathered a rhythm as we each filled out our requisite ten menus. And each of us, too, found blank spaces within those menus – spaces where we were expected to add listings for the dishes that hadn’t made the print-run.

There were Chicken Nuggets.

And I believe a Fried Shrimp dish was the other hand-written feature.

… As I sat there, enjoying my Bloody Mary, filling out prices and spaces, I also had a moment of silent camaraderie with the fortune-teller back at Bazooka.

Which is to say, even after I’d written in the Chicken Nuggets and the Fried Shrimp, there was still some empty space on the menu in front of me.

A canvas, if you will.

And so, I entered in a nonexistent menu item:

“Pheasant Under Glass w/FRIES…. $25.99”

For all my ensuing days there, I never heard word-one about that entry. And only once, while taking an order, I saw that a customer in my station had that menu.

(I felt a little anxious before he ordered.)

Fortunately, he went for the Cheddar cheeseburger.

(Perhaps he was on a budget.)

… I’m glad I never got into any trouble for my moment of flippancy. It would have sucked to have been fired from that place.

Sure, maybe I was a little bored at times, but I wasn’t ready to open the next chapter on my “career path.”

I mean, where would I have gone?

I didn’t have much of a plan, you see. I knew one thing and one thing only: I would never become a giant shoelace.

Thursday, February 23, 2012

Mort: I Know You're Out There Somewhere – Part I

A NOTE BEFORE READING: Today’s post and the three Thursday posts that will follow come from a memoir project: five Catalysts and five Constants. The project’s essays are all quite a bit longer than my usual posts, so I am going to share this one in four installments.

Between our junior and senior years of college, my friend Robin and I discovered the bench. It was in a great locale. Private – but in the middle of everything. Safe – but within steps of danger. Kind of like each of us.

The bench was on the Upper West Side. Close to school, close to where we each lived. It was on the relatively wide median of “land” that separated the northbound Broadway traffic from that heading south. The cross-street was 113th, which made it conveniently close to the Yum-Yum ice cream shop, where we each had zeroed in on our favorite frozen treats.

We would end up on that bench many a night that summer, enjoying the late, late night air, enjoying our Yum-Yum purchases, anxious to talk further about the subject that was foremost on our minds: Boys. (Guys.) ( Men.)

Robin always seemed so much more versed in this arena. She definitely had more experience. And she appeared, to me, to have more confidence, too. She dressed sexily – in mini-skirts and heels. She spent time on her hair. And she seemed to flirt with ease. I, on the other hand, always was more the comfort-seeker when it came to such matters. My clothes generally flow. My shoes rarely change my height much. If I can't “do” my hair in two minutes, then it's the wrong style for me. And while I enjoy titillating conversation, I enjoy it most with people I know – well.

Regardless of those differences, Robin and I had become close. We would grow along together for several years. And for several summers, we would return to the bench. We would eat our frozen treats and explore the mysteries of life – which were, particularly in those years, all about our lives.

+++

During the summer of 1981, I was job-hopping as a waitress, trying to find a restaurant where I could hang my apron and then focus on other, more creative things. Robin, who also had donned an apron recently, was taking a break from that aerobic career to attend journalism school. Doug was living with her then, which added a new topic to our girl talk.

One night on the bench, we heard a mournful sound. It was coming from the sidewalk across the street. We looked east to trace its source and saw a grey tabby cat begin to head toward us. Sauntering as he bellowed, he safely made his way across the three lanes of northbound traffic. And although we had cheered him on, he didn't immediately jump into either of our outstretched sets of arms. Rather, he made a bee-line for the shrubbery that was behind the bench. (He was a cat, after all.)

Was he afraid or just being shy? Regardless, there was no way we would leave him in the traffic's median. There was no way we would leave him to tempt the fate of another three lanes of Broadway. He had made it thus far, so the least we could do was make sure we got him to safety. Surely, the person who had put the flea collar around his neck would appreciate our efforts.

Yes, this cat was wearing a flea collar, which – in Robin's and my vernacular – meant one thing: he was not available (as it were). He was going to be a “one-night stand.” The question then became: which one of us was going to take him home?

Robin and I each already had a single cat at home. But, in addition to that, Robin had her boyfriend, Doug, and they had their boa constrictor, whom they cleverly called “Snakey.” She knew it would be dicey to walk home with this new rescued cat. And while I wasn't particularly looking to provide refuge for a second cat (I knew that the cleverly-named Kitty, with her Siamese roots, had no desire to share me), I figured I could at least give this wanderer a place for the night. I'd post signs the next day. Surely, the person who put the flea collar around his neck would be looking for him...

And so, in a rare instance in Robin's and my friendship, I was the one who took the guy home. And, in a rare instance in my life generally, it turned into a long-term relationship. I guess whoever put on that flea collar simply didn't care. If they had, they would have looked for the signs – the ones I posted the next day, all over the neighborhood surrounding 113th Street and Broadway.

+++

I must admit, though, it also took me a while to see the signs. It took me a while to accept that this cat was mine. For the longest time, I was hesitant even to name him. But, one day – three or four weeks into our relationship – he weaved his way into the kitchen on 108th Street, and I heard myself say, “Hello, Mort.”

I didn't know where the name had come from, but it seemed right. And it stuck. Later, I would notice the tag in my black wrap-around waitressing skirt. The tag showed a jungle cat in full-leap mode. The tag said “Mr. Mort.”

So, I had named him, but still, was he mine?

Mort would leave the apartment often, exiting by way of my bedroom window, which happened to lead to the fire escape. Sometimes, he would be gone for a few days, and I would just assume that he had gone home.

One evening, after he had been gone for a particularly long stretch, the building's night doorman appeared at my apartment door. He was holding a very dirty Mort. “Is this your cat?” he said.

“Well... I guess.”

I brought him inside and gave him a jump start on the bath that he would ultimately self-administer.

+++

Another time, I came home in the late afternoon, returning from my waitressing shift. My roommate was sitting in the living room, and she looked less than pleased. “There's a dead pigeon on your bed,” she announced.

I didn't feel immediately concerned. I had grown up with cats who were outdoors a lot and whose access included the cow pasture that was adjacent to our house in Virginia. I'd thought I'd seen it all.

But I'd never seen a dead pigeon on my bed.

Fortunately, it wasn't a bloody mess, but oh, what plumage! There were feathers everywhere. I hadn't planned on doing laundry that night, but suddenly, that was at the top of my agenda.

Oh, and I had to scold Mort. I looked at him, shook my finger and firmly said, “Bad!”

( But through my eyes, I probably couldn't hide the other thing I wanted to say. It was, “Thank you. I love you, too.”)

What was left of the main part of the pigeon was smack dab in the upper middle part of my bed – where the bed's heart would be, if it had one. I knew Mort had brought the pigeon to me as a token of his affection. Not only was I touched by the gesture, but I also was quite proud of my little hunter. He had captured a large bird, actually killed it, and then negotiated its carcass through the steel labyrinth that had become his playground. You just can't help but be impressed.

Shortly thereafter, I bought a screen for the window, but Mort still found a way out. He'd bend the screen's corner and slide right through. He'd then go off on his excursions, accessing the roof as well as the other fire escapes that were installed strategically around the 8-story building and within its airshafts.

And over the course of the next several months, he would bring home two more pigeons. Maybe, though, he had heard some of my scolding, as I noted how the trail of feathers carefully circumvented my bed. Cleaning up those second two wasn't such a big deal, and luckily, I made the discoveries before my roommate came home. We never told her about those pigeons.

to be continued on March 1st.

Monday, February 6, 2012

Monday Reruns: My Paul Newman Story

(original post-date: February 2, 2011)

Last week, when I visited my mom’s-age-friend, Sue, she mentioned that she had recently “read” (which is the verb she uses for listening to an audio-book) a Paul Newman biography.

“Oh?” I said. “Did it mention that I had waited on him?”

“Of course!” she replied. “There was a whole chapter devoted to that!”

We love bullshitting like this, Sue and I. It’s part of what makes us such dynamic conversationalists.

Sue then mentioned how she had never found Paul Newman particularly handsome…

Which gave me the opportunity to hold my hands about five feet apart – the distance I once had from that face of his.

“Oh no,” I said, my homework having been done, “he was… handsome.

Here’s the story that didn’t make his biography…

I was waitressing at an eatery on Manhattan’s Upper East Side. Not a fancy place, but a place that wanted to be fancier than it was.

(It was really nothing more than a glorified coffee shop.)

I’d been there a while and I was ready to move on, but I also was intrigued with the clientele. I remember working a morning shift when one of the more European waiters on staff tended to a couple who seemed to be just waking up. He was nonplussed as he served coffee to Warren Beatty and Diane Keaton…

I admired my fellow waitperson’s cool as he fulfilled their breakfast orders.

There were other celebs who came into the place, too (I can’t even remember who), and I remember thinking – during my gotta-get-outta-here antsy phase – that maybe I’d stick around a bit longer. Long enough, anyway, to serve a celebrity.

And while I waited for that pivotal moment, I came up with a “line” – a really cool line that I thought I’d be able to deliver when the time came. My plan was to use the line at the end of the celebrity-serving meal, in the moment when I put the check down.

… And just a few weeks later, Paul showed up.

The manager put him in Ingrid’s station, and she seemed to handle the event quite well. The rest of us, of course, took as many opportunities as we could to pass by the booth where he and his guest were sitting. We couldn’t help but want to absorb his glow.

The very next day, he showed up again, and after he was seated, the manager passed through an area near the kitchen. Neither breaking stride nor inflecting, he said, “You got him today, Katie.”

With as much composure as I could assume in that moment of great surprise, I walked toward the booth that contained Paul Newman and his guest.

I must have been shaking both visibly and audibly as I proceeded to take their order. And I’m sure there was a certain amount of dreamy shock in my countenance as I looked into those eyes.

Paul Newman’s eyes…

The color of Equal packets…

“I’ll start with the borscht,” he said, with a dimpled grin.

And then, he and his guest (whom I only remember as not being Robert Redford) added to their order…

Two minutes later, I had returned to their booth with the bowl of borscht, only to discover that Paul had not seen it on the menu and had ordered it as a joke. I offered to take it back, but he said it was okay. I insisted, and I pulled the bowl away (remarkably not sloshing any of the purple liquid onto his slacks).

“Good,” he said, relieved of the inadvertently ordered appetizer. “I hate borscht.”

We got through the meal, but I never felt comfortable. I never acquired the cool that I once thought I’d be able to bring to a celebrity table. In fact, I was rather spastic throughout the process -- or at least, that's how I felt.

Still, though, I had that “line,” and I was determined to use it. So… when I put the check down in front of Paul, I said this:

“I bet you can’t wait to go home and tell all your friends that Katie Gates waited on you!”

To which he said: “Huh?”

In Paul’s defense, I must confess that the aforementioned lack of composure on my part had a major impact on my delivery of said line. I’m guessing that what he heard, at a chipmunk’s register, was something like this:

“I-bay-yu-ca-way-gu-ho-tay-fray-Kah-Gah-wa-wa-ooo!”

And even when I repeated it (which I did, after his “Huh?”), I’m sure it didn’t become any more coherent.

So I don’t blame him for not understanding me. Hell, even if I had been able to form the words more clearly, there probably still would have been some confusion. I mean, could he really have connected such a confident line to the young woman before him who appeared to be so dramatically off her meds?

Fortunately, the attempt at dialogue ended when he stood up and ambled to the cashier.

He then left the restaurant, untied his horse, and rode into the sunset, where he would continue to live out his biography...

(Okay, I made up the part about the horse.)

Thursday, September 29, 2011

You and Me Both

Very early in my New York waitressing years, I was standing on the subway platform, waiting for the Broadway line to pick me up from the Fulton Street stop. I had just worked a Wall Street lunch shift, and I had made maybe $25. I was a year out of college and not particularly happy.

Although it wasn’t rush hour, I was waiting for the train at the very back end of the platform – all the more likely therefore to get a seat when the Local arrived.

But that location also was desolate, and because this was the early ‘80’s, that desolate status presented a risk.

A guy in dark glasses approached me, and he approached me close.

His face probably less than 12 inches from my own, he said (quietly), “When that train comes, I’m going to push you in the tracks.”

I didn’t take a moment, but simply responded. And I responded with absolute honesty: “Oh please don’t do that,” I said (also quietly and with no inflection). “I’ve had a very bad day.”

He smiled, touched me on the shoulder, and said, with an empathy that felt genuine, “You take care, now.”

And then he walked away.

… About eight years ago, an L.A. friend of mine, who is a communications professor and was teaching an online course, needed some teaching assistants. I was among the four she recruited. We T.A.’s didn’t have to read the material (unless we wanted to). We just had to have enough smarts to “get it,” and we needed to be able to grade papers.

It was a fascinating project, and from the students’ references to key passages from books on their syllabus, I realized that I had – intuitively – already been on top of some things in the communications department. Specifically: the results you want won’t come from blaming another party. They’ll come from connecting with that party.

As I reviewed the students’ papers, I remembered the guy on the subway platform. I also remembered two other moments from my early adulthood in New York.

Moment One: As per my being one of the many on-call waitresses of Manhattan’s premiere burger-slinging chain, I was working a cocktail shift in midtown. I remember running around, keeping track of my tables and their orders as best I could. I’d just collected on a check from two people who had had a few drinks. Next to their table, three younger people were thirty minutes or so into their happy hour. I brought the young group another round, and then I turned to bus the table that the couple had just abandoned.

I immediately noticed there was no money on the table. I had seen the tip a few moments ago, but now, it was gone.

I had little doubt that the younger trio, sitting within arm’s length of the abandoned table, had stolen the dollar-fifty. I also knew that confronting them with my suspicion wouldn’t pay. And so I began an improvisation.

“Damnit,” I said, as I picked up the dirty glasses of the departed couple.

“Damnit!” I said again, turning to look at the trio.

“You know,” I confided to them in a crestfallen tone. “I barely make ends meet. And the two people sitting here just left without tipping me! I don’t even know what to say. It’s just not fair.”

I shook my head as I wiped the top of the abandoned table. Then, I walked away slowly, dirty glasses in tow.

A few minutes later, I returned to the area of intrigue, where the trio’s energy was particularly happy.

“We found your tip!” they said, their enthusiastic kindness undoubtedly driven by guilt. “It was under the napkin container!”

“It was?” I said, playing along. “Oh wow, that’s such a relief. Thank you so much.”

I scooped up the money and walked away, allowing all of us to feel good about ourselves.

Moment Two: Around the same time, my roommate – who had better resources than I – had hired a team of guys to refloor the living room of our two-bedroom apartment. So, there they were during the day – the team of unknown guys. Working on our apartment while my roommate and I were off at our jobs.

I generally got home from my waitressing shift at about 4:00 in the afternoon, and as was my routine back then, changing my clothes was immediately followed by opening the top drawer of my dresser. That’s where I kept my pot.

But on one particular afternoon, there was no little baggie in the drawer.

And I knew.

I knew the guys who were dealing with the living room floor had found my stash and had taken it.

I also knew that accusing them would not result in anything helpful to me.

Within a few seconds of intuitive reasoning, I began my act.

“Damnit,” I said from my bedroom, loud enough for them to hear.

“Damnit,” I said again. “I’m such a ditz! Why do I always misplace my pot?

“I’m so pissed right now,” I added, even more loudly (and for effect). “All I want is a joint and I can’t find my pot! … I’m just such a loser.”

I then emerged from my bedroom, took the short walk down the hallway, and entered the living room.

“Guys?” I said, a slight whine in my voice, “Have any of you seen a bag of pot?”

They shrugged their shoulders as I stomped back to my bedroom, continuing to berate my “loser self.”

Just a minute or two later, a voice came from the living room.

“Lady?”

“Yes?” I responded, curiously working my way down the hall.

“We found your pot.”

“Really?” I said, entering the living room.

“Yes,” the spokesman replied, “It was tucked behind these books in the bookshelf.”

I shook my head as if to acknowledge my own disoriented filing system. “So glad you found it,” I said, as he handed me the baggie. “I’m such a ditz!”

Yup.

I’m a ditz.

I’m a ditz that knows she’s not the only one on the planet who’s having a bad day...

You and me both, kiddo.

You and me both.

Monday, August 1, 2011

Monday Reruns: At Your Service

(original post date: July 28, 2010)

Several years ago, I was having dinner with a friend at the Louise’s here in Los Feliz. The waiter approached our table, and as servers now do, de rigueur, he introduced himself.

“Hello,” he said. “I’m Jan [pronounced YON], and I will be your server tonight.”

My first thought was to share with him, Oh-my-god, that’s the name of the workstation I just bought at Ikea! But I held back. Instead, I smiled and politely said, “And I’m Katie. And I’ll be your customer!”

And so we went on from there. A lovely night, complete with fresh ground pepper and shaved parmesan until we said “when.”

… Such a different world from my waitressing years in Manhattan. Back in the 80’s, nobody knew your name. I spent seven years waitressing in NYC, and in those years, I worked at 24 restaurants. The last five of those years I spent at ONE restaurant. Do the math.

Yeah. So there were some years of hopping around, looking for the place where I could hang my apron for a while.

At one point during the drifting phase, I was working a lunch shift in the Wall Street area, and my friend and neighbor, who had a non-stop station at a family-owned Hungarian restaurant in our Upper West Side neighborhood, had persuaded that establishment’s owner and owneress to allow me to fill in for her on Wednesday nights. (I would later take over her full shift, after she was fired, but I’m getting ahead of myself.)

Okay, so I’m working Wall Street lunches, Monday through Friday, and on Wednesday nights, I’m at the Hungarian place in my own ‘hood. Money’s good enough, but I’m always looking for a new venue. For this reason, I’ve consistently combed the environs, dropping off -- to restaurant owners and managers all along the west side of Manhattan -- my home-made, so-very-low-tech, 3x5 index cards. The cards indicate my availability as a waitress. They also provide contact information.

By about the fourth or fifth Wednesday at the Hungarian place, I’m getting a sense of the drill. My station comprises nine “deuces” (that’s restaurant lingo for a table for two) and three “rounds” (which can seat up to eight per table). And if that sounds like a lot of station, your sense of empathy is commendable. Add to that sheer person capacity an acute absence of trays. The acrobatics I learned at that restaurant are a subject for another essay, and so we’ll come back to that at another time.

Regardless, on the Wednesday evening in question, I’m running around like usual. I’m wearing one of my mix ‘n match waitress outfits (“Restaurant Garanimals,” as it were). In this case, the combo started with a straight-lined beige skirt that falls just below knee-length but has sassy side pleats. Topping it off, above my tie-in-the-back, two-pocketed, standard issue waitress apron is a raw linen, short-sleeved, tailored plaid top whose primary color is red.

With harried energy, I approach a young couple sitting in one of the deuces. I smile as I ask if they’re ready. They are. And after they place their order, I move on. Within two or three minutes, I return to deliver their drinks. Thereafter, in sequence, I deliver their appetizers, their main courses, their desserts, and their coffees.

Just as I do for the other 20 or so couples I wait on during a four-hour shift that night.

Just as I do for the parties of six or more that take up the larger tables in my constantly turning-over station.

By the following Saturday, I’m ready for a weekend off, but I also know that my index cards are out there. Anything can happen.

Sure enough, late Saturday evening, I get a call from a local restaurant owner named Augie. His Sunday brunch waitress has phoned in sick. He’s wondering if I can fill in. I accept the offer.

I awake that Sunday morning just before eight. Shower and put on my beige skirt and red plaid top. Head down to the local eatery. (Augie’s is just west and south of my apartment; about the same walking distance as the Hungarian restaurant, which is east and north.)

When I get to Augie’s in time for the nine o’clock set-up (no one is expected before ten – this is New York, after all), I wrap the apron around my waist and introduce myself to the bartender.

The bartender is relaxed and kind. He shows me where I can find everything for set-up (creamer pitchers, all the sidestand stuff, coffee makings). He reviews the menu with me. He introduces me to the kitchen staff. He makes it clear that I can call on him if I get in a jam. (Oh, and yeah, he shows me the jam…)

Customers filter in, and while it gets a little busy at times, it never feels out of control. (After the Hungarian place, I can handle anything.) The bartender even comments on my cool at one point. He is clearly impressed by my capacities as a “guest-waitress.”

I am in the rhythm of Augie’s when I approach a couple in the corner.

“Ready to order?” I ask, smiling, my pad held in front of me, my pen primed to record their needs.

There’s a pause. The man in the pair stares up at me and adapts a dumb-founded look.

“Hey!” he says, “Didn’t you wait on us at the Hungarian place on Wednesday?”

Sure enough.

That same couple.

And me, in the same outfit.

Were it fifteen years later, my approach might have gone something like this:

“Hello, my name is Katie, and I will be your server for the rest of your life!

* * *

Aug 2011 NOTE: Dear Readers, Followers, and Passers-By: I’m happy to direct you to Get Busy Writing, where blogger Emily Rittel-King has a weekly feature called "Blogger Mentor Mondays." I am her guest today, and so I hope you'll drop by and check out our interview as well as some of her past posts. And, thank you, Emily!

Wednesday, July 20, 2011

Antennae

We’ve all got them. And I’m not talking about the springy appendages that insects sport. I’m talking about intuition and sensing the bad. (There’s also intuition and sensing the good, but that’s a whole other topic.)

As many people do, I learned about my antennae the hard way. It was a summer afternoon in NYC. I was probably a year out of college. And after leaving my lunch-rush waitressing job in the Wall Street area, I’d taken the IRT back uptown. I got off at 110th Street and headed to my friend Robin’s apartment.

She lived in a beautiful old U-shaped building. The entryway was at the bottom of the U, and upon accessing the building (by way of the buzzer system), one had to walk the length of the confronting wall and hang two rights before reaching the elevator.

When I arrived at the building and buzzed Robin’s apartment, she asked who was there. Once I’d identified myself, she buzzed me in. There was a man just behind me, and I held the door open for him, letting him in on my buzz.

During the 15 seconds it took to walk to the elevator, my thumb did something very smart. It manipulated the sapphire and diamond ring that I wear on the ring finger of my right hand. It turned it so that the gems were facing the inside. My thumb turned the ring so that, when the man pulled a gun on me, he did not see the gems.

My mugger scared the shit out of me, got the seventeen dollars I’d made in tips that day, and gave me a good, strong case of PTSD that fucked with me for several months.

But I didn’t lose the ring, and the incident gave me a lesson. My thumb knew. Which means, I knew.

And for the rest of my years in NYC (and these were some tough times in that city), I’m sure I avoided all kinds of victim situations simply because I was aware that I was aware. I knew that although I may not be able to trust passers-by, I could trust me.

Fast forward: Los Angeles, 2003. I’d been in L.A. for 13 years at that point, and not having to watch my backside was becoming the norm. After 15 years in New York, it was a relief not to feel that danger could be lurking around every corner.

One afternoon, I went on “my walk.” Essentially a tour of remarkable real estate, including Frank Lloyd Wright’s Ennis Brown House. This particular afternoon, I went on the longer version of the walk, and because I’d been on that stretch enough times, I had a good sense of the topography and the presence of dogs.

I was at the top of a small hill that would go down and then up again quickly before it winded to the left and headed down for a bit (these are the hills below the Griffith Observatory). And just as I began to head down the small hill, I got that NYC antennae vibe. (“Warning, Will Robinson! Warning.”) I saw a man emerging from a driveway. He looked to be Latino, and I wondered if he were a day laborer. (I often saw day laborers in that area.) Regardless, he was heading not toward me, but in the same direction I was heading, and so in the split second I had to respond to my antennae, I decided to continue on my path. I’d rather he be ahead of me than behind me.

I continued to walk down the small hill, aware of my surroundings.

As I reached the place where the hill took its upturn, I noticed that he had stopped walking. He was now sitting on a thigh-high cement structure (something architecturally connected to the multi-million dollar home that graced that location in the turn). As I continued to walk closer to where he was, I didn’t give away my fear. But I took in his appearance. His army pants were well-pressed and tucked into polished lace-up black boots. His tee shirt, which was tucked into those pants, bore no wrinkles and indicated no sweat. His cap matched his pants, and he wore large sunglasses that were so dark there was no possibility of seeing the eyes behind them.

This was no day laborer. This was a man who brought to mind the word “guerilla.”

In addition to an olive green duffle bag, his possessions included a long brown paper bag that apparently contained a loaf of baguette-type bread. As I came within 10 feet of him, he began pulling pieces of the bread out of the bag, and he threw them in my path.

I’m so fucking dead, I thought, as I continued on my walk.

But, I didn’t give it away. I met the gaze that might have been there behind those dark glasses, I nodded, semi-smiled, and said, “Hi.”

Within seconds after my passing him, I sensed his dismounting from the wall where he had sat. And that’s when I immediately began to run.

I’m not a runner, and although I knew, in that moment, that my adrenalin would take me wherever I needed to go, I was embarking on about a quarter-mile of low-grade downhill pavement. This was really going to piss off my knees. But, I kept running. And I was so grateful to get to that hairpin turn. Because… I knew about the dogs.

There’s a hairpin turn on that walk, and guarding the house that occupies that turn are some seriously overzealous dogs. I knew they would bark as I approached, and of course, they did. And, when I got to the other side, and they’d followed me all the way – a hedge between us – they stopped barking. Their silence told me that I was not being followed. Their silence told me that I could stop running.

Their silence gave my knees a respite.

In retrospect, it might have been smarter for me to do an about-face the minute my antennae told me that the guy down the hill was bad news. But, my antennae didn’t fail me that afternoon.

They told me to be alert.

They told me to own every second.

They prepared me for the moment when it was time to run.

Monday, July 4, 2011

Monday Reruns: In the Eleventh Hour

(original post-date: June 30, 2010)

My tendency to interpret things literally was particularly pronounced when I was a kid. I wrote about it in a previous post, and I will write about it again. In the meantime and as an example, I’ll share one short anecdote: During my “Wonder Years,” I lived in a small Virginia town that was home to both a GE facility and a DuPont plant. Accordingly, many of my classmates’ fathers were engineers. But I didn’t understand the connection, and so I always felt baffled. With so many engineers, why were there so few trains?

When a five-year-old interprets something literally (based on the information she has), it’s pretty darn cute. When someone my age is incorrect in her literal interpretation, she just looks stupid. At the very least, she seems quite gullible.

I was reminded of this fact last week when, hearing news of an 11-hour Wimbledon match, I believed – quite sincerely – that the two players had actually played tennis nonstop that whole time.

What?

WHAT?

Okay, once I heard follow-up news and read follow-up copy, the reality made sense. The 11-hour match did not take place all at once. Rather, it was divided into a few sessions that were ridiculously long in their own right.

… Even the subsets of the full set would boggle the mind of some. But no, not me! I was willing to believe that the full match was played without a break!

Where the hell am I coming from?

Good question.

A part of where I’m coming from probably reflects my love of tennis. My parents played it a lot when they were in their late 30’s and early 40’s, and they encouraged my sister and me to play as well. My sister obliged their desires, which left me in the position of rebelling. Always and insistently the family’s “other member,” I wanted no part of the game.

So I stubbornly sat on the sidelines.

But I picked up a racket when I was 16 or so, and I enjoyed the opportunity to play at my prep school, where four or five tennis courts across the campus allowed pick-up games throughout the afternoon. Having learned just enough to understand scoring, I was ready to compete, and without a teacher telling me what I had done wrong… without a team on which I would have to do right, I hit those balls like nobody’s business. I came to love tennis, and had I not also become an urban-dweller, I probably would have continued to play for years on end. I’d probably still be playing. But, that’s not how things turned out. These days, the most access I have to tennis is through the television, where I can watch a tournament for hours, enchanted by the game’s powerful rhythms and possibilities, by its capacity to reveal individual strength and stamina.

What will seem unrelated to these musings on tennis is an observation my sister once shared – an observation that I cannot dispute: “You know,” she said, “I think it’s a good thing you never had kids, because everything you do, you do thoroughly.”

I get her point. And while I don’t think I would have become the type of mother whose intense approach to parenting is ultimately depicted in a movie-of-the-week about murder among cheerleaders, I believe that if I had had children, there would have been a death in the family. My own.

The fact of the matter is, I need complete and utter freedom to attack what I do.

When I’m focused, I want to stay focused.

Whether I'm making a bunch of long beaded necklaces or writing a novel, I attack. And I can stay in that mode for extremely long periods of time.

But what you also need to know is that, in spite of my using the word “attack,” those hours I put in are relaxing and magical. There is absolutely nothing aggressive in that time. It is natural, and it is beautiful.

Yet, I’ll admit, it takes a physical toll. Not so much on my stamina, but on my appearance.

… I remember – more than 30 years ago – back when I was waitressing at the Hungarian restaurant near Columbia on Manhattan’s upper west side, a woman came in to ask for a table. She was expecting a dinner companion who had not yet arrived. And because we were quiet that night, I was permitted to show her a table where she could wait for her friend.

None-too-busy myself, I was able to inquire about the woman’s friend. “What does she look like?” I asked, offering to keep an eye out.

“Oh,” the woman said, hanging her head a bit (some guilt, perhaps, having its way), “she’d probably hate me for saying this, but… she just looks… tired.”

I was too young then to appreciate what that woman had said, but today, I feel a special bond to the dinner partner who eventually showed up that night. Was she tired or simply an artist? And if the latter was true, was she perhaps an artist who had reached a menopausal plateau whereby the concept of bedtime is nonexistent and the idea of an 11-hour tennis match seems realistic?

I’ll never know.

But with any luck, I’ll sleep on it.

Wednesday, April 6, 2011

Moments of Sheer Flippancy

It’s probably been close to four decades since I’ve sought out bubble gum, and I don’t even know if Bazooka Gum exists anymore. But, when I was a kid, it was a go-to purchase at those small, family-owned shops that existed in a simpler economy. For a penny, a kid could purchase a piece. (And after spending a nickel on a Coke, a penny was quite the extravagance.)

The two-layer unwrapping process led to the pink pillow of sugar (ostensibly divisible by two, but did anyone ever share a piece?). And inside the outer wrapper was the infamous Bazooka Joe comic, complete with a “fortune” that was written in extremely small print just below the final frame of the illustrated cartoon story.

Just as I’ve continued, in my adulthood, to pay attention to the brief and random forebodings that come at the end of a Chinese meal, I used to give my Bazooka Joe fortune a few moments of my time.

Back then and to this day, I never let the words guide my life (or play with my hopes and wishes), but I always respect them for their potential to make me think.

Sometimes a “fortune” provides a good impetus for reflection.

Sometimes a “fortune” provides wisdom that one cannot grasp when going through the day-to-day movements of life.

Other times, it is way beyond random.

There is a Bazooka Joe “fortune” that I will always remember.

It said: You will never become a giant shoelace.

It may be a reflection of my self-esteem back then, but becoming a giant shoelace was something I never worried about. I don’t know; call me confident. Maybe, too, because there were no role models…

So while I did not relate the fortune to my own personal fantasies, I nevertheless gleaned some wisdom from it. I learned that adults with jobs (e.g., the Bazooka Joe fortune-writer) can get bored in those jobs, and those moments of boredom can lead to flippancy.

…Once I entered my adulthood, I found employment in a variety of areas (none requiring the skills and strengths of a giant shoelace). And to this day, the longest job I’ve ever kept was at a burger-slinging joint in central Manhattan. My primary shift was the lunch rush, and I loved the work. It was no frills and totally aerobic. I took my earnings home with me everyday. My tips paid the rent and gave me enough left over for some kind of night-life. Better yet, there were no office politics.

We were a weird work family who got along well and probably would never have met had we not all landed at that particular joint. The waitresses – eight of us – found our gender balance in a variety of bartenders and an all-male kitchen staff. There often was a party atmosphere permeating the place. Flirtation and flippancy were the norm.

And every twelve weeks or so, our Mama Manager would let us girls know that, before we’d left for that day, we’d need to “do” ten menus.

“Do” ten menus. Here’s what that meant: the restaurant was part of a big citywide chain, and – wise to printing deals – had stocks and stocks of pre-printed menus. They saved money by ordering menus in mega-bulk, and they didn’t sweat price changes. Why? Because their menus didn’t even bother to list prices.

Accordingly, an untouched menu would include line items that looked something like this:

Cheddar Burger ______

So: it was the job of us waitri – on a regular basis – to sit around (before we’d left for the day) and replace dog-eared or out-priced menus with fresher, cleaner, up-to-date versions.

… And so we sat, that one afternoon, the eight of us gathered around two checkerboard squares. We’d begun sipping our complimentary bar beverages (the management was lax on that score), and we were in a fine mood. The cheddar burger had been raised to $3.50. The bacon-cheese was a whopping $3.95. We soon gathered a rhythm as we each filled out our requisite ten menus. And each of us, too, found blank spaces within those menus – spaces where we were expected to add listings for the dishes that hadn’t made the print-run.

There were Chicken Nuggets.

And I believe a Fried Shrimp dish was the other hand-written feature.

… As I sat there, enjoying my Bloody Mary, filling out prices and spaces, I also had a moment of silent camaraderie with the fortune-teller back at Bazooka.

Which is to say, even after I’d written in the Chicken Nuggets and the Fried Shrimp, there was still some empty space on the menu in front of me.

A canvas, if you will.

And so, I entered in a nonexistent menu item:

“Pheasant Under Glass w/FRIES…. $25.99”

For all my ensuing days there, I never heard word-one about that entry. And only once, while taking an order, I saw that a customer in my station had that menu.

(I felt a little anxious before he ordered.)

Fortunately, he went for the Cheddar cheeseburger.

(Perhaps he was on a budget.)

… I’m glad I never got into any trouble for my moment of flippancy. It would have sucked to have been fired from that place.

Sure, maybe I was a little bored at times, but I wasn’t ready to open the next chapter on my “career path.”

I mean, where would I have gone?

I didn’t have much of a plan, you see. I knew one thing and one thing only: I would never become a giant shoelace.

Monday, March 21, 2011

Monday Reruns: Hormones from Hell

(original post-date: March 17, 2010)

The first symptom of menopause came early to me.

I was not quite 39 when I started having hot flashes. And while they were tremendously uncomfortable, I gradually learned how to deal with them. It’s about dressing in layers. It’s about getting ahead of the surge.

By my mid-40’s, I was nonplussed by my body’s unique sense of seasons, and I had no qualms about making public adjustments. Onlookers be damned, I’m going to take this jacket off and put it back on as many times as I please.

The next symptom presented itself as what I call “word issues.” While I rarely had challenges at the keyboard, I would find myself frequently stumped in live conversation. I’d be in the middle of a statement, and I’d feel compelled to stop.

“The next word,” I would say to my listener, “is an adjective. It has three syllables, and several R’s…”

A few more years passed and another manifestation of menopause became apparent: insomnia. Now, I must admit that for me, this symptom is a bit hard to detect. Fact of the matter is, I am relentlessly nocturnal. (I have been since I was a kid.) Particularly when I am on a creative jag, my productivity soars when everyone else is sound asleep.

For right-brain activity, I love the nine-to-five shift that begins after most people have had dinner. BUT, if I would rather sleep during the nighttime hours, I deeply resent my inability to do so.

(Moreover, as I watch late-night television, which features countless commercials for sleep aids, I apply that resentment to the ad copy. I don’t know which of the drugs boasts enabling one “to sleep in a non-habit-forming way,” but whenever I hear that line, I absolutely want to scream. I already sleep in a non-habit-forming way!)

Speaking of wanting to scream, this is where it’s become dicey. A couple of years ago, when I was dealing “only” with the hot flashes, the word losses, and the insomnia, I thought I was doing okay with menopause. I figured those symptoms were my cross to bear, and I was glad that no one else was suffering.

But then, SHE returned. The PMS bitch. The woman with absolutely no patience for anything.

I have a favorite anecdote that best describes the PMS bitch. It comes (as so many favorite anecdotes do) from my years as a waitress. Okay, so picture this: I’m working my station at my midtown Manhattan lunch place. It’s the informal, burger-in-a-basket type of restaurant, and the day in question is one of the month’s majority of days – which is to say, I am not in need of an exorcist. I pleasantly approach the party of four who are sitting in one of my booths. I deliver the four burger baskets, and one of the gentlemen looks up to catch my eye.

“Could I have a slice of raw onion?” he asks.

“Absolutely,” I reply, smiling. “I wouldn’t think of enjoying a burger without a raw onion!”

I then skip merrily to the kitchen where I retrieve the succulent garnish, and I deliver it to him quickly and cheerfully.

Okay. Same scenario on one of two days during that same month:

I pissily approach the booth where four obnoxious, irritating people are taking up space in my station. I slam their burgers down in front of them.

One of the jerks looks up at me and asks for a raw onion.

I sneer at him, make an abrupt about-face, and stomp back to the kitchen. En route, I mutter, “Fucking asshole should have asked for the onion when he ordered the burger.”

Notice the difference? (I realize it’s subtle; feel free to read those paragraphs a second time…)

Needless to say, I never liked that hormonal so-and-so who used to possess my body and spirit on a monthly basis for anywhere between 24 and 48 hours. But at least I knew when to expect her, and I knew that she would leave fairly shortly. I also knew that she wasn’t me, and that I could control – to a degree – how much she interacted with others.

That bitch is still not me, but she has become the fourth manifestation of menopause. The problem now is that she has absolutely no schedule. Soy as I might*, I cannot control or anticipate her arrival. She just shows up (most recently, in Rite Aid, when I was trying to find cotton balls).

The good news, I guess, is that she doesn’t seem to stay for very long. For that matter, I sometimes go an entire two months without a visit from the hormonal hellion.

But still… I don’t like her, and I am so over this stuff!

My sister once theorized that all these menopausal issues prove that God is a man. Her reasoning? A woman would not do this to another woman.

I don’t know… it might depend on that woman’s “time of the month.”

But I shouldn’t imply that I’m at odds with my sister’s sense of feminism. In fact, I share it. In fact, I have my own theory around the same general subject area. I believe that if men had periods, tampons would not only be free, they’d be delivered. And by now, the boys in charge undoubtedly would have found a “cure” for menopause.

---------

*Yes, I meant to say “Soy.”

Monday, February 21, 2011

Monday Reruns: The Frog In His Salad

(original post-date: February 17, 2010)

Life puts us where we’re supposed to be, and when I decided – after four years in the Ivy League – to get a job as a waitress, life put me at a burger-slinging place in the Fashion District of Manhattan.

The burger-slinging place, in turn, handed me a “trainer:” Don.

One of the funniest, warmest individuals I had met and will meet, Don remains a friend today. (He also still happens to wait on tables in New York.)

We worked together at that burger-slinging place for probably less than a year. Then, we moved on. To different restaurants.

About two years (and more than a few restaurants) later, I was working at a glorified coffee shop on the Upper East Side. It was classic. Most of my fellow waitresses were older women who brought to mind the characters from the movie, Alice Doesn’t Live Here Anymore. These waitresses didn’t wear hairnets, but they might have. They had painted-on eyebrows and tri-state accents. They were the real deal.

As were our costumes: our black polyester v-neck jumpers were knee-length. We wore them over cotton shirts in various pastel hues. White neckties completed the ensemble.

Besides age, the primary difference between the other waitri and me was our choice in leg- and footwear. My older colleagues wore support hose and equally supportive shoes. I flaunted bare legs (which were always tanned, thanks to my weekend excursions to Jones Beach), and the black Minnie Mouse shoes that I found at the Eastern import shop were, if I recall, a Chinese size 45.

I was definitely the babe in the mix, but in that place, my status bore no benefits.

It was grueling work, delivering the goods to the tables. And it was particularly grueling on weekends, when customers would order fresh-squeezed orange juice. Sure, it was cool that they could order it, but the squeezing process took a great deal of time, and the waitresses most often had to do that work. If one table ordered four large OJs, I’d be on a ten-minute delay from that point forward. I knew I could kiss all tips good-bye.

There was also the issue of the owner, a man named Irving. He was undoubtedly very wealthy, and he spent barely a moment in his restaurant, but when he did, oh my God, those older waitri would get quite nervous. And they would parlay that nervousness into snippy remarks.

“Irving’s here checking out his precious orange juice machine,” Ingrid said one day, her painted eyebrows rising above the top frame of her glasses as she did the math on a guest check, a half-cigarette hanging out of her mouth.

Ingrid was the most Diane Ladd of the older waitress group, and on the day of Irving’s visit, she had been assigned a somewhat extended shift so as to catch some of the post-lunch spillover. The rest of the gals had left. Only she and I were “on the floor.”

Those who have worked in restaurants and have done the shifts-in-between know that it can get pretty dicey. You’ve got an entire restaurant that will probably remain fairly empty. On the other hand, it could fill up, and it could do so all at once. You don’t want that to happen.

It was relatively quiet when Don walked in. My dear friend. The witty man who had “trained” me as a waitress…

He took one of the deuces close to the soda fountain and we chatted for a bit. Then, he ordered his iced tea and chef’s salad and I proceeded to fill his order. I gave the check with my chef’s salad scribblings to Bill, who was accessible through the half window between the restaurant and the kitchen area. Then, I made the iced tea, delivered it to Don, and approached a couple who had just taken a table in the other section of the restaurant.

At the time, Ingrid was wrapping up her remaining tables. Anyone who entered the restaurant from this point on would be my responsibility. And – as fate would have it – more people showed up. Of course they did! Of course they showed up on the one afternoon when I actually had a friend there. When I would have gladly spent that time shooting the breeze with Don.

Within five minutes, I was running around like a crazy woman. Taking orders. Delivering beverages. Delivering Don’s chef’s salad. Delivering more beverages. More food orders.

Nonstop.

Moving as quickly as possible in my Minnie Mouse shoes, I was surprised by Don’s insistent “come here” finger gesture. He kept trying to wave me over to his table, and I kept delaying my response to him as I attended to all the other customers. Don’s persistence surprised and confused me. Surely he saw (and could relate to) what I was going through! I had a restaurant full of customers, and I was the only waitress!

Finally, there was a moment to breathe. So I approached Don and his chef’s salad.

He let me exhale, and then he looked up at me with a mock scolding expression on his face.

“Miss!” he said, in a tone that reminded me of Charles Nelson Reilly. He pointed into the glass bowl I had delivered five or ten minutes ago. “There’s a frog in my salad.”

When I saw the frog – the plastic, one-inch-by-two-inch frog that Don had brought with him and placed in his salad – I doubled over laughing. And, because I was relatively caught up in that moment, I needed to share the comic relief.

“Oh my!” I said, scooping up the bowl. “This is unacceptable!”

As I headed back to the window where Bill, the afternoon cook, was keeping up as best he could, I passed Ingrid. She saw the frog in passing (and from a slight distance), and she blurted out (rather loudly), “Oh my God!”

I proceeded to the window, where I placed the bowl on the pass-through shelf.

“Bill,” I said, in a tone that was obviously facetious. “Look at what showed up in this man’s salad! You gotta pay better attention!”

Bill, who needed to double over laughing as desperately as I had, proceeded to do just that.

So it was all fun and games so far, but when I turned around, still holding the large glass bowl with the frog in it, I confronted something not so funny.

It was Irving. (Still there. Still monitoring his precious fresh orange juice squeezer.)

It was Irving, upset.

He had heard Ingrid’s outburst, and he was challenging her.

“Who said ‘Oh my God!’” he asked, in a low, but very firm, tone of voice. “Did you say “Oh my God!’?”

“I didn’t say ‘Oh my God!’.” Ingrid lied, speaking quietly.

En route to Don’s table, I had no choice but to pass closely to the Irving/Ingrid confrontation, so I quickly hid the frog-infested salad behind my polyester jumper.

Irving continued obsessively. “I heard someone say ‘Oh my God!’,” he repeated, using a stage whisper. “I heard it! And that’s not right. Our customers should not hear that! Our customers should not hear anyone saying “Oh my God!’”

“I didn’t say anything,” Ingrid lied again.

…I couldn’t take the futile battle anymore.

“But look at this man’s salad!” I squealed, moving the bowl from its hiding place and extending it in Irving’s direction.

“JESUS CHRIST!” Irving responded (loud enough for everyone to hear).

Wednesday, February 2, 2011

My Paul Newman Story

Last week, when I visited my mom’s-age-friend, Sue, she mentioned that she had recently “read” (which is the verb she uses for listening to an audio-book) a Paul Newman biography.

“Oh?” I said. “Did it mention that I had waited on him?”

“Of course!” she replied. “There was a whole chapter devoted to that!”

We love bullshitting like this, Sue and I. It’s part of what makes us such dynamic conversationalists.

Sue then mentioned how she had never found Paul Newman particularly handsome…

Which gave me the opportunity to hold my hands about five feet apart – the distance I once had from that face of his.

“Oh no,” I said, my homework having been done, “he was… handsome.

Here’s the story that didn’t make his biography…

I was waitressing at an eatery on Manhattan’s Upper East Side. Not a fancy place, but a place that wanted to be fancier than it was.

(It was really nothing more than a glorified coffee shop.)

I’d been there a while and I was ready to move on, but I also was intrigued with the clientele. I remember working a morning shift when one of the more European waiters on staff tended to a couple who seemed to be just waking up. He was nonplussed as he served coffee to Warren Beatty and Diane Keaton…

I admired my fellow waitperson’s cool as he fulfilled their breakfast orders.

There were other celebs who came into the place, too (I can’t even remember who), and I remember thinking – during my gotta-get-outta-here antsy phase – that maybe I’d stick around a bit longer. Long enough, anyway, to serve a celebrity.

And while I waited for that pivotal moment, I came up with a “line” – a really cool line that I thought I’d be able to deliver when the time came. My plan was to use the line at the end of the celebrity-serving meal, in the moment when I put the check down.

… And just a few weeks later, Paul showed up.

The manager put him in Ingrid’s station, and she seemed to handle the event quite well. The rest of us, of course, took as many opportunities as we could to pass by the booth where he and his guest were sitting. We couldn’t help but want to absorb his glow.

The very next day, he showed up again, and after he was seated, the manager passed through an area near the kitchen. Neither breaking stride nor inflecting, he said, “You got him today, Katie.”

With as much composure as I could assume in that moment of great surprise, I walked toward the booth that contained Paul Newman and his guest.

I must have been shaking both visibly and audibly as I proceeded to take their order. And I’m sure there was a certain amount of dreamy shock in my countenance as I looked into those eyes.

Paul Newman’s eyes…

The color of Equal packets…

“I’ll start with the borscht,” he said, with a dimpled grin.

And then, he and his guest (whom I only remember as not being Robert Redford) added to their order…

Two minutes later, I had returned to their booth with the bowl of borscht, only to discover that Paul had not seen it on the menu and had ordered it as a joke. I offered to take it back, but he said it was okay. I insisted, and I pulled the bowl away (remarkably not sloshing any of the purple liquid onto his slacks).

“Good,” he said, relieved of the inadvertently ordered appetizer. “I hate borscht.”

We got through the meal, but I never felt comfortable. I never acquired the cool that I once thought I’d be able to bring to a celebrity table. In fact, I was rather spastic throughout the process -- or at least, that's how I felt.

Still, though, I had that “line,” and I was determined to use it. So… when I put the check down in front of Paul, I said this:

“I bet you can’t wait to go home and tell all your friends that Katie Gates waited on you!”

To which he said: “Huh?”

In Paul’s defense, I must confess that the aforementioned lack of composure on my part had a major impact on my delivery of said line. I’m guessing that what he heard, at a chipmunk’s register, was something like this:

“I-bay-yu-ca-way-gu-ho-tay-fray-Kah-Gah-wa-wa-ooo!”

And even when I repeated it (which I did, after his “Huh?”), I’m sure it didn’t become any more coherent.

So I don’t blame him for not understanding me. Hell, even if I had been able to form the words more clearly, there probably still would have been some confusion. I mean, could he really have connected such a confident line to the young woman before him who appeared to be so dramatically off her meds?

Fortunately, the attempt at dialogue ended when he stood up and ambled to the cashier.

He then left the restaurant, untied his horse, and rode into the sunset, where he would continue to live out his biography...

(Okay, I made up the part about the horse.)

Wednesday, November 10, 2010

Red Flags at Work

It is perhaps an understatement to say that I have always approached employment with a certain amount of fluidity. The fact of the matter is, I have never really worried about it. Within that context, I’ve had two primary “careers.” The first was in the restaurant world of New York City, and the second has been in the nonprofit sector, beginning in New York, at the Ford Foundation. The nonprofit work has lasted quite long – it’s now been 23 years. Ironically, had I not been sent to Ford as a temp, I may never have discovered the sector.

Regardless of my good fortune in that assignment, I’ve always contended: you don’t necessarily need to know what you want to do for a living; just be really clear about what you don’t want to do. And be prepared to run like hell when things don’t work out.

I’ve run like hell on many occasions. And regarding a few of them, I distinctly remember the red flag that pushed me into a new job…

One of my two dozen waitressing gigs was at a Hungarian restaurant on Manhattan’s upper west side. It was more lucrative than anything I could have imagined then, but that income came at a price. The work was nonstop, Mondays through Saturdays. I amassed a weekly average of $350 (in the early 80’s, mind you!), and I didn’t reach that total because I was serving high-end entrees to parties of well-dressed theatre-patrons; rather, I was running my ass off, collecting $2.00 tips here and $3.00 tips there. Do the math.

There were three of us “on the floor” at that restaurant: the two Hungarian waiters and me (me: the native-born; born, for that matter, in Connecticut and to a pair of WASPs). The kitchen was run by guys from the Dominican Republic, and the owner and owneress were Hungarian. As you can imagine, I learned several Spanish and Hungarian phrases while working there. And as you also might imagine (particularly if you are familiar with restaurants as a workplace), most of what I learned contained words that children should not hear.

One morning, about eight or so months into my Hungarian stint, I woke up with one phrase in my head: bazd meg. This, my friends, means “fuck it.” In a language I do not speak.

Red flag: if you wake up in the morning thinking “fuck it,” you are in a bad psychic place. If you wake up thinking “fuck it” in a language you do not speak, consider a job change. Seriously.

…Years later, after I had moved to L.A., I accepted a mid-management position at an area nonprofit. Having done some consulting with them, I thought it’d be a good fit. It wasn’t. I was becoming increasingly unhappy with the administrative details of my responsibilities, and the bureaucracies of the organization disturbed me particularly. I think I had to fill out about three forms to request a legal pad, and six weeks later, I remained without one.

At the same time, this organization’s mission statement included the following phrase: “the elimination of racism.” I became bitter as I watched what was going on around me. All I could think was this: if it takes six weeks to get a legal pad, then good luck with racism!

One day, as I was driving to work, I took a quick glance at my speedometer. I was going eight miles per hour.

Red flag: if you are holding up traffic while driving to your job, it is not the right job for you. Make a u-turn and find another gig. It beats being rear-ended.

About a half-dozen years after that slow drive to resignation, I was once again settling into a new staff job. This time, I had gone through an arduous interview/writing sample process as I vied to become a certain nonprofit organization’s first-ever development director. I landed the job and a nicely competitive salary.

But the challenges became apparent early on. The executive director, who was a lovely person and passionate professional, had some issues with delegation. Issues? Okay, I’m being kind.

As an example: one day, she said to me, “Send an email to the program officer at XYZ. In the subject line, write ‘introducing myself,’ and then tell her who you are and let her know…”

And on it went. I was being told how to write an email. I was being dictated the entire contents of that email!

A week or so later, the executive director was away on business, leaving me to put together the type of funder report I had been responsible for five years earlier, when I was the next-to-the-lowest paid person in a development staff of six. Which is to say, it was an assignment I could have done with my eyes closed.

I put all the documents together and then set out to write the cover letter.

I began by typing, “Dear.”

Just then, the cartoon paper clip appeared on my screen.

“Looks like you’re writing a letter!” its balloon said. “Can I help?”

I practically leapt from my chair and stared down the paper clip. Then, using my outside voice, I screamed, “I KNOW HOW TO WRITE A FUCKING LETTER!”

Red flag: if you are audibly yelling at Microsoft icons, you are wasting your time. And if that yelling has been incited by the micro-managing behaviors of powers-that-be, your time is being wasted. Move on.

And that was the last staff job I ever held.

Go figure.

Wednesday, July 28, 2010

At Your Service

Several years ago, I was having dinner with a friend at the Louise’s here in Los Feliz. The waiter approached our table, and as servers now do, de rigueur, he introduced himself.

“Hello,” he said. “I’m Jan [pronounced YON], and I will be your server tonight.”

My first thought was to share with him, Oh-my-god, that’s the name of the workstation I just bought at Ikea! But I held back. Instead, I smiled and politely said, “And I’m Katie. And I’ll be your customer!”

And so we went on from there. A lovely night, complete with fresh ground pepper and shaved parmesan until we said “when.”

… Such a different world from my waitressing years in Manhattan. Back in the 80’s, nobody knew your name. I spent seven years waitressing in NYC, and in those years, I worked at 24 restaurants. The last five of those years I spent at ONE restaurant. Do the math.

Yeah. So there were some years of hopping around, looking for the place where I could hang my apron for a while.

At one point during the drifting phase, I was working a lunch shift in the Wall Street area, and my friend and neighbor, who had a non-stop station at a family-owned Hungarian restaurant in our Upper West Side neighborhood, had persuaded that establishment’s owner and owneress to allow me to fill in for her on Wednesday nights. (I would later take over her full shift, after she was fired, but I’m getting ahead of myself.)

Okay, so I’m working Wall Street lunches, Monday through Friday, and on Wednesday nights, I’m at the Hungarian place in my own ‘hood. Money’s good enough, but I’m always looking for a new venue. For this reason, I’ve consistently combed the environs, dropping off -- to restaurant owners and managers all along the west side of Manhattan -- my home-made, so-very-low-tech, 3x5 index cards. The cards indicate my availability as a waitress. They also provide contact information.

By about the fourth or fifth Wednesday at the Hungarian place, I’m getting a sense of the drill. My station comprises nine “deuces” (that’s restaurant lingo for a table for two) and three “rounds” (which can seat up to eight per table). And if that sounds like a lot of station, your sense of empathy is commendable. Add to that sheer person capacity an acute absence of trays. The acrobatics I learned at that restaurant are a subject for another essay, and so we’ll come back to that at another time.

Regardless, on the Wednesday evening in question, I’m running around like usual. I’m wearing one of my mix ‘n match waitress outfits (“Restaurant Garanimals,” as it were). In this case, the combo started with a straight-lined beige skirt that falls just below knee-length but has sassy side pleats. Topping it off, above my tie-in-the-back, two-pocketed, standard issue waitress apron is a raw linen, short-sleeved, tailored plaid top whose primary color is red.

With harried energy, I approach a young couple sitting in one of the deuces. I smile as I ask if they’re ready. They are. And after they place their order, I move on. Within two or three minutes, I return to deliver their drinks. Thereafter, in sequence, I deliver their appetizers, their main courses, their desserts, and their coffees.

Just as I do for the other 20 or so couples I wait on during a four-hour shift that night.

Just as I do for the parties of six or more that take up the larger tables in my constantly turning-over station.

By the following Saturday, I’m ready for a weekend off, but I also know that my index cards are out there. Anything can happen.

Sure enough, late Saturday evening, I get a call from a local restaurant owner named Augie. His Sunday brunch waitress has phoned in sick. He’s wondering if I can fill in. I accept the offer.

I awake that Sunday morning just before eight. Shower and put on my beige skirt and red plaid top. Head down to the local eatery. (Augie’s is just west and south of my apartment; about the same walking distance as the Hungarian restaurant, which is east and north.)

When I get to Augie’s in time for the nine o’clock set-up (no one is expected before ten – this is New York, after all), I wrap the apron around my waist and introduce myself to the bartender.

The bartender is relaxed and kind. He shows me where I can find everything for set-up (creamer pitchers, all the sidestand stuff, coffee makings). He reviews the menu with me. He introduces me to the kitchen staff. He makes it clear that I can call on him if I get in a jam. (Oh, and yeah, he shows me the jam…)

Customers filter in, and while it gets a little busy at times, it never feels out of control. (After the Hungarian place, I can handle anything.) The bartender even comments on my cool at one point. He is clearly impressed by my capacities as a “guest-waitress.”

I am in the rhythm of Augie’s when I approach a couple in the corner.

“Ready to order?” I ask, smiling, my pad held in front of me, my pen primed to record their needs.

There’s a pause. The man in the pair stares up at me and adapts a dumb-founded look.

“Hey!” he says, “Didn’t you wait on us at the Hungarian place on Wednesday?”

Sure enough.

That same couple.

And me, in the same outfit.

Were it fifteen years later, my approach might have gone something like this:

“Hello, my name is Katie, and I will be your server for the rest of your life!

* * *

Dear Readers, Follower, and Passers-By: I’m happy to direct you to “Always with a Book,” where book blogger Kristin has just posted our Q&A. (You’ll also find on that site her July 23rd review of my novel, The Somebody Who, excerpts from which I have been posting on Saturdays.)

Wednesday, March 17, 2010

Hormones from Hell

The first symptom of menopause came early to me.

I was not quite 39 when I started having hot flashes. And while they were tremendously uncomfortable, I gradually learned how to deal with them. It’s about dressing in layers. It’s about getting ahead of the surge.

By my mid-40’s, I was nonplussed by my body’s unique sense of seasons, and I had no qualms about making public adjustments. Onlookers be damned, I’m going to take this jacket off and put it back on as many times as I please.

The next symptom presented itself as what I call “word issues.” While I rarely had challenges at the keyboard, I would find myself frequently stumped in live conversation. I’d be in the middle of a statement, and I’d feel compelled to stop.

“The next word,” I would say to my listener, “is an adjective. It has three syllables, and several R’s…”

A few more years passed and another manifestation of menopause became apparent: insomnia. Now, I must admit that for me, this symptom is a bit hard to detect. Fact of the matter is, I am relentlessly nocturnal. (I have been since I was a kid.) Particularly when I am on a creative jag, my productivity soars when everyone else is sound asleep.

For right-brain activity, I love the nine-to-five shift that begins after most people have had dinner. BUT, if I would rather sleep during the nighttime hours, I deeply resent my inability to do so.

(Moreover, as I watch late-night television, which features countless commercials for sleep aids, I apply that resentment to the ad copy. I don’t know which of the drugs boasts enabling one “to sleep in a non-habit-forming way,” but whenever I hear that line, I absolutely want to scream. I already sleep in a non-habit-forming way!)

Speaking of wanting to scream, this is where it’s become dicey. A couple of years ago, when I was dealing “only” with the hot flashes, the word losses, and the insomnia, I thought I was doing okay with menopause. I figured those symptoms were my cross to bear, and I was glad that no one else was suffering.

But then, SHE returned. The PMS bitch. The woman with absolutely no patience for anything.

I have a favorite anecdote that best describes the PMS bitch. It comes (as so many favorite anecdotes do) from my years as a waitress. Okay, so picture this: I’m working my station at my midtown Manhattan lunch place. It’s the informal, burger-in-a-basket type of restaurant, and the day in question is one of the month’s majority of days – which is to say, I am not in need of an exorcist. I pleasantly approach the party of four who are sitting in one of my booths. I deliver the four burger baskets, and one of the gentlemen looks up to catch my eye.

“Could I have a slice of raw onion?” he asks.

“Absolutely,” I reply, smiling. “I wouldn’t think of enjoying a burger without a raw onion!”

I then skip merrily to the kitchen where I retrieve the succulent garnish, and I deliver it to him quickly and cheerfully.

Okay. Same scenario on one of two days during that same month:

I pissily approach the booth where four obnoxious, irritating people are taking up space in my station. I slam their burgers down in front of them.

One of the jerks looks up at me and asks for a raw onion.

I sneer at him, make an abrupt about-face, and stomp back to the kitchen. En route, I mutter, “Fucking asshole should have asked for the onion when he ordered the burger.”

Notice the difference? (I realize it’s subtle; feel free to read those paragraphs a second time…)

Needless to say, I never liked that hormonal so-and-so who used to possess my body and spirit on a monthly basis for anywhere between 24 and 48 hours. But at least I knew when to expect her, and I knew that she would leave fairly shortly. I also knew that she wasn’t me, and that I could control – to a degree – how much she interacted with others.

That bitch is still not me, but she has become the fourth manifestation of menopause. The problem now is that she has absolutely no schedule. Soy as I might*, I cannot control or anticipate her arrival. She just shows up (most recently, in Rite Aid, when I was trying to find cotton balls).

The good news, I guess, is that she doesn’t seem to stay for very long. For that matter, I sometimes go an entire two months without a visit from the hormonal hellion.

But still… I don’t like her, and I am so over this stuff!

My sister once theorized that all these menopausal issues prove that God is a man. Her reasoning? A woman would not do this to another woman.

I don’t know… it might depend on that woman’s “time of the month.”

But I shouldn’t imply that I’m at odds with my sister’s sense of feminism. In fact, I share it. In fact, I have my own theory around the same general subject area. I believe that if men had periods, tampons would not only be free, they’d be delivered. And by now, the boys in charge undoubtedly would have found a “cure” for menopause.

---------

*Yes, I meant to say “Soy.”

Wednesday, February 17, 2010

The Frog In His Salad

Life puts us where we’re supposed to be, and when I decided – after four years in the Ivy League – to get a job as a waitress, life put me at a burger-slinging place in the Fashion District of Manhattan.

The burger-slinging place, in turn, handed me a “trainer:” Don.

One of the funniest, warmest individuals I had met and will meet, Don remains a friend today. (He also still happens to wait on tables in New York.)

We worked together at that burger-slinging place for probably less than a year. Then, we moved on. To different restaurants.

About two years (and more than a few restaurants) later, I was working at a glorified coffee shop on the Upper East Side. It was classic. Most of my fellow waitresses were older women who brought to mind the characters from the movie, Alice Doesn’t Live Here Anymore. These waitresses didn’t wear hairnets, but they might have. They had painted-on eyebrows and tri-state accents. They were the real deal.

As were our costumes: our black polyester v-neck jumpers were knee-length. We wore them over cotton shirts in various pastel hues. White neckties completed the ensemble.

Besides age, the primary difference between the other waitri and me was our choice in leg- and footwear. My older colleagues wore support hose and equally supportive shoes. I flaunted bare legs (which were always tanned, thanks to my weekend excursions to Jones Beach), and the black Minnie Mouse shoes that I found at the Eastern import shop were, if I recall, a Chinese size 45.

I was definitely the babe in the mix, but in that place, my status bore no benefits.

It was grueling work, delivering the goods to the tables. And it was particularly grueling on weekends, when customers would order fresh-squeezed orange juice. Sure, it was cool that they could order it, but the squeezing process took a great deal of time, and the waitresses most often had to do that work. If one table ordered four large OJs, I’d be on a ten-minute delay from that point forward. I knew I could kiss all tips good-bye.

There was also the issue of the owner, a man named Irving. He was undoubtedly very wealthy, and he spent barely a moment in his restaurant, but when he did, oh my God, those older waitri would get quite nervous. And they would parlay that nervousness into snippy remarks.

“Irving’s here checking out his precious orange juice machine,” Ingrid said one day, her painted eyebrows rising above the top frame of her glasses as she did the math on a guest check, a half-cigarette hanging out of her mouth.

Ingrid was the most Diane Ladd of the older waitress group, and on the day of Irving’s visit, she had been assigned a somewhat extended shift so as to catch some of the post-lunch spillover. The rest of the gals had left. Only she and I were “on the floor.”

Those who have worked in restaurants and have done the shifts-in-between know that it can get pretty dicey. You’ve got an entire restaurant that will probably remain fairly empty. On the other hand, it could fill up, and it could do so all at once. You don’t want that to happen.

It was relatively quiet when Don walked in. My dear friend. The witty man who had “trained” me as a waitress…

He took one of the deuces close to the soda fountain and we chatted for a bit. Then, he ordered his iced tea and chef’s salad and I proceeded to fill his order. I gave the check with my chef’s salad scribblings to Bill, who was accessible through the half window between the restaurant and the kitchen area. Then, I made the iced tea, delivered it to Don, and approached a couple who had just taken a table in the other section of the restaurant.

At the time, Ingrid was wrapping up her remaining tables. Anyone who entered the restaurant from this point on would be my responsibility. And – as fate would have it – more people showed up. Of course they did! Of course they showed up on the one afternoon when I actually had a friend there. When I would have gladly spent that time shooting the breeze with Don.

Within five minutes, I was running around like a crazy woman. Taking orders. Delivering beverages. Delivering Don’s chef’s salad. Delivering more beverages. More food orders.

Nonstop.

Moving as quickly as possible in my Minnie Mouse shoes, I was surprised by Don’s insistent “come here” finger gesture. He kept trying to wave me over to his table, and I kept delaying my response to him as I attended to all the other customers. Don’s persistence surprised and confused me. Surely he saw (and could relate to) what I was going through! I had a restaurant full of customers, and I was the only waitress!

Finally, there was a moment to breathe. So I approached Don and his chef’s salad.

He let me exhale, and then he looked up at me with a mock scolding expression on his face.

“Miss!” he said, in a tone that reminded me of Charles Nelson Reilly. He pointed into the glass bowl I had delivered five or ten minutes ago. “There’s a frog in my salad.”

When I saw the frog – the plastic, one-inch-by-two-inch frog that Don had brought with him and placed in his salad – I doubled over laughing. And, because I was relatively caught up in that moment, I needed to share the comic relief.

“Oh my!” I said, scooping up the bowl. “This is unacceptable!”

As I headed back to the window where Bill, the afternoon cook, was keeping up as best he could, I passed Ingrid. She saw the frog in passing (and from a slight distance), and she blurted out (rather loudly), “Oh my God!”

I proceeded to the window, where I placed the bowl on the pass-through shelf.

“Bill,” I said, in a tone that was obviously facetious. “Look at what showed up in this man’s salad! You gotta pay better attention!”

Bill, who needed to double over laughing as desperately as I had, proceeded to do just that.

So it was all fun and games so far, but when I turned around, still holding the large glass bowl with the frog in it, I confronted something not so funny.

It was Irving. (Still there. Still monitoring his precious fresh orange juice squeezer.)

It was Irving, upset.

He had heard Ingrid’s outburst, and he was challenging her.

“Who said ‘Oh my God!’” he asked, in a low, but very firm, tone of voice. “Did you say “Oh my God!’?”

“I didn’t say ‘Oh my God!’.” Ingrid lied, speaking quietly.

En route to Don’s table, I had no choice but to pass closely to the Irving/Ingrid confrontation, so I quickly hid the frog-infested salad behind my polyester jumper.

Irving continued obsessively. “I heard someone say ‘Oh my God!’,” he repeated, using a stage whisper. “I heard it! And that’s not right. Our customers should not hear that! Our customers should not hear anyone saying “Oh my God!’”

“I didn’t say anything,” Ingrid lied again.

…I couldn’t take the futile battle anymore.

“But look at this man’s salad!” I squealed, moving the bowl from its hiding place and extending it in Irving’s direction.

“JESUS CHRIST!” Irving responded (loud enough for everyone to hear).